1. Introduction

SteadyResourcePath ("we," "us," or "our") is devoted to maintaining the confidentiality of your information. This Privacy Policy outlines our practices related to the collection, usage, disclosure, and protection of your data when you access our website steadyresourcepath.site or engage our yacht charter services.

Your decision to avail of our services is a consent to the practices detailed in this document. This policy is aligned with prevailing privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other relevant privacy laws in Canada.

2. Information Collection

2.1 Personal Data

Personal data is collected when you willingly supply it to us during the following:

  • Reserving a yacht charter
  • Reaching out to us via our website or telephone
  • Opting into our newsletter
  • Completing forms on our website
  • Taking part in surveys or promotional activities

The data collected may consist of:

  • Your name and contact details (email, telephone, address)
  • Transaction details (processed securely via third-party gateways)
  • Preferences and specifications related to the yacht charter
  • Emergency contact details
  • Foods and special requirements, including health details (when voluntarily offered)

2.2 Information Collected Automatically

Information concerning your device and browsing habits is automatically gathered when you visit our website:

  • IP address and geolocation data
  • Type of browser and its version
  • Visited pages and duration spent on our portal
  • Sites linking to ours
  • Device specifics (model, screen resolution, etc.)

2.3 Cookies and Tracking Methods

Our website utilizes cookies and comparable tracking technologies to elevate your browsing experience, which enables us to:

  • Store your configurations
  • Evaluate our website's performance and usage
  • Deliver content that is tailored to you
  • Augment the services we provide

Your preference regarding cookies can be managed through the settings in your browser or our cookie consent notification.

3. Usage of Information

The purpose of gathering your information is:

  • Provision of Services: To complete yacht charter arrangements, process reservations, and communicate regarding your bookings
  • Client Support: To address your queries and provide required support
  • Transactional Processing: To manage payments and accounting
  • Safety and Protection: To safeguard the integrity of our operations and guard against deceptive activities
  • Promotional Activities: To forward marketing communications and updates, subject to your approval
  • Web Experience Enhancement: To analyze web engagement and enhance our site's functionality
  • Legal Adherence: To ensure compliance with legal obligations and norms

4. Distribution and Disclosure of Information

We abstain from selling, trading, or leasing out your personal details to external parties. However, we might share your data under these scenarios:

4.1 Third-party Service Providers

Data might be shared with trusted third-party providers assisting us in various tasks such as payment facilitation, website upkeep, marketing campaigns, performance analysis, and customer service.

4.2 Legal Obligations

We might disclose your information to comply with the law or legal process, respond to subpoenas or warrants, prevent emergencies, or investigate fraud or other illegal acts.

4.3 Business Realignment

In events like mergers, acquisitions, or disposition of business assets, your data could be part of the transferred assets.

5. Information Protection

Measures like encryption, secure servers, controlled access, periodic assessments, and staff training are implemented to guard your personal data against unauthorized access, alteration, exposure, or destruction. Nonetheless, due to the inherent insecure nature of the internet and electronic data storage, absolute security cannot be guaranteed.

6. Retention of Data

Your personal data is kept no longer than necessary for the intended purpose or as mandated by law. Standard retention periods include:

  • Yacht reservations: 7 years for tax or legal requirements
  • Marketing communications: until you choose to opt-out or request deletion
  • Web analytics: 26 months
  • Client support interactions: 3 years following the last engagement

7. Rights and Choices

Your rights encompass the ability to request access, correction, erasure, portability, and to object to marketing communications and tracking tech preferences. For exercising these rights, please reach us through the provided contact details.

8. External Services

8.1 Google Analytics

To assess how our site is used, we employ Google Analytics, which you can opt out of by using Google Analytics Opt-out Browser Add-on.

8.2 Social Media Networks

Our website might have links to social platforms, each having their own privacy practices.

8.3 Payment Processors

All payments are managed by third-party processors compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Transfers of Data

Data may be transferred to, and handled in locations outside of Germany, where we apply safeguards in line with relevant legal privacy protections.

10. Privacy of Minors

We do not target or intentionally gather information from individuals under 13. Should we become aware of such, contact us immediately for resolution.

11. Revisions to the Privacy Policy

We may amend the Privacy Policy to better reflect changes in our practices or legal obligations. Notifications of updates will be made by posting the revised policy, emailing registered users, or displaying a prompt on our portal. Continuing the use of our services after such updates implies acceptance of the new terms.

12. Inquiries Regarding Privacy

If concerns or questions arise about this Privacy Policy or our methods of handling data, contact us at:

SteadyResourcePath — Privacy Officer
Marina Point
Hamburg 20457
Germany

Telephone: +49 40 30092376
Email: [email protected]

13. Adherence to Google's Ad User Consent Policy

We ensure compliance with Google Ads consent policy. Adjustments to your cookie/tracking preferences can be made anytime within our cookie settings.